Volunteers
Be a part of the ISU Figure Skating World Championships 2027
Volunteers are at the heart of every successful international sporting event. At the ISU Figure Skating World Championships 2027, you will play a vital role in delivering a world-class experience for athletes, officials and fans at Nokia Arena in Tampere.
Volunteering is a unique opportunity to experience the championships from behind the scenes, meet new people and contribute to one of the world’s most prestigious figure skating events.
Volunteer applications are now open
How to apply
You can submit your application using the link below. We will notify all applicants of the selection results during the autumn.
Please note that all volunteers must be 18 years of age or older by the time of the event.
If you already have a profile in the Skating Finland’s GateHQ system, please log in to the system first using the link below. Once logged in, you can apply to volunteer at various events.
Choose your volunteer team
SPECTATOR & CUSTOMER SERVICES
Hotel Information Team
The Hotel Information team assists athletes and their teams, officials, judges, and ISU representatives at the official event hotels. Team members provide up-to-date information on the competition schedule, side events, transportation, catering, and Tampere as the host city.
The role requires excellent customer service skills, flexibility, strong organizational abilities, the ability to work under pressure, and good language skills. Knowledge of the Tampere area is considered an advantage.
Guest Experience
This team welcomes spectators to the arena, provides assistance and guidance, answers questions, and directs visitors to the correct entrances and seating areas. Team members also support the arena’s security staff by assisting with spectator supervision in the stands. They help spectators find their seats and ensure that they do not move around during competition performances. The role requires a friendly, flexible customer service attitude and good language skills.
Side Events
This team supports the practical arrangements for the event’s side programme and helps create an exciting championship atmosphere beyond the arena. During the competition week, there will be side events such as the ISU Awards Gala, a sports business seminar, and various activities in the city centre. The role requires flexibility, good customer service skills, and strong organizational abilities.
Ticketing
The Ticketing team provides customer service related to event tickets. Responsibilities include handling ticket collection, group bookings, and complimentary tickets for invited guests. The role requires a positive customer service attitude, strong organizational skills, the ability to work under pressure, and good language skills.
VIP & Guest Services
The VIP & Guest Services team assists with the practical arrangements of VIP functions, welcomes and guides guests, and ensures they enjoy an excellent event experience. The role requires outstanding customer service skills, problem-solving abilities, and good language skills. Knowledge of figure skating is considered an advantage.
SUPPORT SERVICES
Accreditation
The Accreditation team produces and distributes accreditation passes for everyone participating in or working at the event. Team members welcome athletes, team officials, and event staff, and work both at the official hotels and at the arena. The role requires attention to detail, organizational skills, a service-minded attitude, and good language skills.
Catering & Volunteer Lounge
This team is responsible for refreshments in the Skating Lounge, the judges’ lounge, the media centre, and the volunteers’ lounge. Team members ensure that food and beverages are available, maintain a welcoming atmosphere, and keep the areas clean and comfortable. The role requires customer service skills, initiative, and a proactive attitude. A valid Finnish Food Hygiene Passport is considered an advantage.
Competition Office
Located at the arena, the Competition Office is the operational hub of the event. The team provides information and support to athletes, coaches, judges, and other accredited participants, while also managing the competition’s printing and copying needs.
The team’s work begins with preparing and decorating athlete areas before the event and continues until the competition has concluded and all participants have left the venue. The role requires excellent customer service skills, strong organizational abilities, the ability to work under pressure, and good language skills.
Transportation & Airport Team
The Transportation & Airport Team is responsible for transporting ISU staff, judges, and invited guests during the event, as well as welcoming arriving participants at Helsinki and Tampere airports.
Drivers must have a valid driving licence, good local knowledge, and a courteous, responsible attitude. Airport team members need excellent customer service and language skills. Finnish language skills are required.
Venue Construction & Logistics
The Venue Construction & Logistics Team is responsible for building and dismantling the competition infrastructure and event branding. The team also manages the movement and transportation of equipment and supplies throughout the event.
Responsibilities include venue setup before the competition, maintenance during the event, and dismantling afterwards. The role requires a hands-on attitude, flexibility, and good physical fitness.
COMPETITION OPERATIONS
Ceremonies
The Ceremonies team is responsible for the practical arrangements of the opening ceremony, victory ceremonies, and closing ceremony. Team members coordinate participants, manage schedules, and support the Competition Director in ensuring that all ceremonies run smoothly. The role requires strong organizational skills and attention to detail.
Flower Kid Supervisors
The Flower Kid Supervisors are responsible for the youngest participants at the event. They guide and supervise the flower kids, who collect gifts and flowers thrown onto the ice after each performance.
Supervisors ensure the children are safe, enjoy the experience, and are ready to enter the ice at the right time. The role requires excellent interpersonal skills, organizational abilities, and careful attention to safety. Finnish language skills are required.
Ice Maintenance
The Ice Maintenance team helps maintain excellent ice conditions throughout the competition. Team members inspect the ice surface and repair any holes or damage with snow before the ice resurfacer enters the rink. The role requires attention to detail and good physical fitness.
In-Arena Entertainment
The In-Arena Entertainment team supports the audience entertainment programme both on the ice and in the spectator areas throughout the event. Team members assist with various show elements and performances, including operating follow spots during the competition. The role requires enthusiasm, flexibility, and a positive attitude.
Mascot
Would you like to be at the heart of the championships and bring smiles to everyone’s faces without saying a word? As the event mascot, you’ll help create an unforgettable atmosphere, entertain spectators, and become one of the most visible faces of the event.
The role requires an energetic and outgoing personality as well as the ability to work comfortably in a mascot costume. Skating skills are considered an advantage.
Music & PA
The Music & PA team is responsible for playing warm-up and competition music during training sessions and competitions, as well as making announcements during practices. During the competition itself, announcements are made by the event’s official announcer. The role requires accuracy and the ability to perform well under pressure.
Officials Services
The Officials Services team is responsible for supporting the judges throughout the competition. Team members ensure that officials always have the necessary documents, schedules, and other materials available. They also make sure the judges’ lounge is fully equipped and comfortable. The role requires strong customer service skills, attention to detail, and good language skills.
Rinkside Services
The Rinkside Services team assists competitors and helps ensure that practices and competitions run according to schedule. Team members work as gate attendants, Kiss & Cry coordinators, warm-up area supervisors and locker room hosts.
Gate attendants ensure athletes have smooth access to and from the ice. Warm-up area supervisors and locker room hosts are responsible for supervising their assigned areas, maintaining cleanliness, and ensuring that schedules run smoothly. The role requires initiative, problem-solving skills, and good language skills. Skating experience is considered an advantage.
Venue Entertainment
The Venue Entertainment team supports activities taking place throughout the arena, including Fan Stage interviews and other fan engagement activities. The role requires a friendly customer service attitude, initiative, enthusiasm, and the ability to engage with people.
COMMUNICATIONS
Media Team
The Media Team is responsible for a wide range of communications tasks, including content creation (text, photography, and video), assisting journalists, coordinating interview requests, supporting press conferences, and working in the mixed zone.
The team includes a variety of roles. Some positions require previous experience in communications or media and knowledge of figure skating, while others are suitable for applicants without prior experience. Content creation roles require excellent written and spoken Finnish and English. Additional language skills are considered an advantage. The event’s media operations are led by the Press Manager.
SECURITY
Security Team
The Security team supports the arena’s security staff under the direction of the Security Manager. Team members work at access control points throughout the venue, checking accreditation badges and ensuring that only authorised individuals enter restricted areas.
The role requires attention to detail, responsibility and excellent customer service and language skills. Finnish language skills are required. A valid Finnish security steward licence is considered an advantage.
FIRST AID & MEDICAL SERVICES
Medical Team
The Medical Team operates under the direction of the Event Chief Medical Officer and is responsible for providing medical services throughout the championships.
Rinkside Doctor
Monitors practices and/or competitions at rinkside and determines any necessary medical treatment in accordance with the Chief Medical Officer’s instructions. Medical degree (Licentiate of Medicine or equivalent) is required.
Rinkside Nurse
Works alongside the doctor during practices and/or competitions to provide immediate medical care when required. Qualification as a registered nurse is required.
In addition to rinkside duties, medical team members work in the medical room, which has to remain staffed throughout the event.
Physiotherapist
Provides physiotherapy services for athletes during designated hours throughout the championships. Degree in physiotherapy is required.
Accommodation for volunteers
Are you coming to volunteer at the event and need accommodation during the competition? Varala Sports Institute offers affordable accommodation options for volunteers, subject to availability.
For more information and reservation inquiries, please contact:
Viola Asunmaa
Event Coordinator
viola.asunmaa@skatingfinland.fi